A dumping ground, where the railway stops and leaves bits of fragments containing words and verbs, the punctuation has disintegrated, though. This place never used to exist, but now it’s where communication comes to die. In the highly piled mounds of “use-tos” you can barely make out pieces of customer and service. It’s a barren wasteland of wonder, gone cold. I followed the tracks one day, to see where these incessant carts of talk and listen were headed. What I found though was a scene that I will never be able to erase
from my memory. I’d been wondering where the breakdown in communications had come from and where all the ability to talk to another human was going…and there it all lay, silent and broken. Something happened from the time I was a teenager until now and in viewing this mystery trash plant, I could put it all together now. Customer Service was dead and the ability to connect to humans was not too far to follow. Freight cars full of understanding and empathy were being hauled here by the day. Unloaded and deserted, with no one to tend to any of these piles. It was no wonder our world is affectively getting more hollow… it was all ending up here. The customer would never be right again! Asking any kind of question or expecting any service, let alone good service was an annoyance. All because people were swiftly letting go of they way that people use to speak to each other, the way that people use to listen to one another or actually try to understand where another person was coming from. None of this really existed any more; everything was instant gratification and mounds of moving people who were merely dissatisfied with just about everything. There was so much mass expediting but no real connection. Everyone felt lonely and no one felt heard and it was there, in this land of lost languages where I watched over and mourned the death of customer service and the downfall of communication.
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